Terms & Conditions
Last Updated: December 2, 2024
Welcome to www.juliemasters.com (the “Website”). By using this Website and the services or information offered, you (“user,” “visitor,” “customer”) agree to comply with these Terms and Conditions. If you do not agree, please discontinue use immediately.
For purchases made through the Website, additional terms and conditions specific to the purchase will apply. You will be directed to review and agree to these terms before completing your transaction.
1. Eligibility and Acceptance
1.1 Eligibility
- You must be at least 18 years old and have the legal capacity to agree to these Terms. Use of the Website by individuals under 18 is prohibited.
1.2 Acceptance
- By using this Website, you acknowledge and agree to these Terms. If you do not agree, please cease use immediately. Continued use of the Website signifies acceptance of the most updated Terms.
1.3 Changes to Terms
- We reserve the right to modify these Terms at any time. Updates will be posted on this page, and material changes will be communicated via email or a prominent Website notice. Your continued use of the Website indicates acceptance of the updated Terms.
1.4 Local Laws
- This Website is intended for users in Australia. International users must comply with their local laws and acknowledge that these Terms are governed by Australian law.
2. Refund Policy
2.1 14-Day Refund Policy
- We offer a 14-day refund policy for digital products and services. Refund requests must be submitted to support@juliemasters.com within 14 days of purchase, including proof of purchase and the reason for the request.
2.2 Exclusions
Refunds are not available for:
- Partially accessed or completed courses or digital products.
- Products purchased at a discount or during a promotional sale, unless required under Australian Consumer Law (ACL).
2.3 Australian Consumer Law (ACL)
- This policy does not override your rights under ACL, which guarantees remedies for defective goods or services.
3. Digital Products and Educational Content
3.1 Limited License for Digital Products
- Purchasing a digital product or educational course grants you a non-exclusive, non-transferable, single-user license for personal use only. Sharing, reselling, or distributing content is strictly prohibited.
3.2 “Lifetime Access” Definition
- Lifetime Access applies to the operational lifetime of the course or program. In the event of discontinuation, reasonable notice will be provided, and efforts made to grant access to comparable materials.
3.3 Prohibited Use
- You may not:
- Modify, reproduce, resell, or distribute any part of the educational products.
- Use the content for commercial purposes without prior written consent.
4. Facebook Advertising and Marketing Compliance
4.1 Advertising Standards
- All advertisements run on platforms such as Facebook and Instagram comply with their Advertising Policies. Claims related to products or services must be accurate and substantiated.
4.2 Disclosures and Disclaimers
- For promotions or giveaways advertised via Facebook:
- "This promotion is in no way sponsored, endorsed, administered by, or associated with Facebook."
- Terms for participation (e.g., eligibility, prize details) will be clearly stated.
4.3 Data Collection via Ads
- Any data collected via lead magnets or advertisements will be used in compliance with our Privacy Policy and relevant laws.
5. Intellectual Property
5.1 Ownership
- All Website content, including courses, designs, logos, and text, is protected by copyright, trademark, and other intellectual property laws. You may not use or replicate any content without our explicit permission.
5.2 User-Generated Content
- By submitting any content (e.g., testimonials, reviews, comments) to us, you grant us a perpetual, royalty-free license to use and distribute it for promotional purposes.
6. Privacy and Data Protection
6.1 Compliance with APPs
- We comply with Australian Privacy Principles (APPs) and the Spam Act 2003. By providing your personal information, you consent to its use as outlined in our Privacy Policy.
6.2 Data Breaches
- In the event of a data breach, affected users will be notified promptly, and necessary steps will be taken to mitigate harm.
7. Limitation of Liability
7.1 General Liability
- To the maximum extent permitted by Australian law:
- We are not liable for indirect, incidental, or consequential damages arising from your use of the Website or products.
- Total liability for claims is capped at AUD $500.
7.2 No Guarantees
- We do not guarantee specific results from using our educational materials or services.
8. Dispute Resolution
8.1 Governing Law
- These Terms are governed by the laws of New South Wales, Australia.
8.2 Resolution Process
- Disputes must first be resolved informally. If unresolved, disputes are subject to arbitration in NSW. Each party bears its own costs unless otherwise agreed.
9. Accessibility Statement
- We are committed to making the Website accessible to users with disabilities. Please contact us at support@juliemasters.com if you encounter any barriers to accessibility.
10. Force Majeure
- We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, or internet outages.
11. Testimonials and Earnings Disclaimer
11.1 Testimonials
- Testimonials represent individual experiences and do not guarantee similar outcomes.
11.2 Earnings Disclaimer
- No guarantee of income or success is made. Results depend on individual efforts and circumstances.
12. Termination
- We reserve the right to terminate access to the Website or services without prior notice for violations of these Terms.
13. Contact Information
For questions about these Terms, please contact:
- Email: support@juliemasters.com
- Address: ACS, Level 27, Tower One, 100 Barangaroo Avenue, Sydney, NSW 2000, Australia