Last Updated: December 2, 2024
Julie Masters (“we,” “us,” or “our”) is committed to providing quality services and ensuring your personal information is handled securely and in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the “Privacy Act”). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
- What is Personal Information and Why Do We Collect It?
1.1 Definition:
Personal Information is information or an opinion that identifies an individual. Examples include:
- Names
- Addresses
- Email addresses
- Phone and facsimile numbers
1.2 Collection Methods:
We may collect Personal Information in the following ways:
- Directly from you during interviews, phone calls, or email correspondence
- Through our website at https://juliemasters.com or via cookies
- From publicly available sources, media, or publications
- From third parties such as service providers or collaborators
1.3 Purpose of Collection:
We collect Personal Information to:
- Provide services to you
- Share relevant information with clients
- Undertake marketing activities
We may use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure. You may unsubscribe from marketing communications at any time by contacting us in writing at support@juliemasters.com.
1.4 Notification:
Where appropriate, we will inform you why we are collecting your information and how we intend to use it.
- Children’s Privacy
2.1 Policy on Children:
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately at support@juliemasters.com.
2.2 Data Removal:
If we become aware that we have inadvertently collected Personal Information from a child under 18, we will take steps to delete such information promptly from our systems.
- Sensitive Information
Sensitive Information includes details about your:
- Racial or ethnic origin
- Political opinions or affiliations
- Religious or philosophical beliefs
- Health information
- Membership in professional or trade associations
We will only collect and use Sensitive Information:
- For the primary purpose for which it was collected
- For a directly related secondary purpose
- With your explicit consent, or
- Where required or authorised by law
- Disclosure of Personal Information
Your Personal Information may be disclosed:
- To third parties with your consent
- When required or authorised by law
We ensure that any third party handling your information complies with confidentiality obligations and applicable privacy laws.
- Third-Party Collection
Where reasonable and practicable, we will collect Personal Information directly from you. In cases where third-party information is provided to us, we will take reasonable steps to inform you of the information received and how we plan to use it.
- Security of Personal Information
6.1 Storage:
We store your Personal Information securely and take reasonable measures to protect it from misuse, loss, unauthorised access, modification, or disclosure.
6.2 Retention:
When your Personal Information is no longer required, we will take reasonable steps to destroy or permanently de-identify it. Client files are typically retained for a minimum of seven years, as required by law.
- Access and Correction
7.1 Your Rights:
You may request access to the Personal Information we hold about you and update or correct inaccuracies. Please contact us in writing to submit your request.
7.2 Fees:
While we do not charge for access requests, an administrative fee may apply for providing copies of your information.
7.3 Verification:
To protect your Personal Information, we may require proof of identity before granting access or making corrections.
- Cookies and Data Collection
8.1 Cookies:
Our website uses cookies to collect information such as browsing behavior and preferences. You may disable cookies via your browser settings, but this may limit some features of our Website.
8.2 Third-Party Tools:
We use third-party services (e.g., Google Analytics, Facebook Pixel) to analyze website traffic and improve user experience. These services may collect and process data according to their own privacy policies.
- Marketing and Consent
By subscribing to our mailing list or purchasing from us, you consent to receiving marketing communications. You may withdraw your consent at any time by unsubscribing via the link in our emails or contacting us at support@juliemasters.com.
- Complaints and Inquiries
If you have concerns or complaints about our handling of your Personal Information, please contact us at:
- Email: support@juliemasters.com
- Address:
ACS, Level 27, Tower One
100 Barangaroo Avenue
Sydney, NSW 2000, Australia
We will respond to complaints in accordance with our obligations under the Privacy Act.
- Policy Updates
This Privacy Policy may change periodically. The latest version will always be available on our website at https://juliemasters.com.
- Facebook Advertising Disclosures
12.1 Ad Compliance:
Any data collected via advertisements (e.g., lead magnets) is handled in compliance with this Privacy Policy.
12.2 Facebook Disclaimer:
“This Website and its services are not sponsored, endorsed, or administered by, or associated with Facebook.”
- Data Breaches
In the event of a data breach, we will take all reasonable steps to notify affected individuals promptly and comply with reporting obligations under the Notifiable Data Breaches (NDB) Scheme in Australia.
- Additional Legal Protections
14.1 International Users:
If you access this Website from outside Australia, you acknowledge that Australian law governs this Privacy Policy, and you are responsible for compliance with your local laws.
14.2 Force Majeure:
We are not liable for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, internet outages, or government actions.
0 comments